I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

  • TardisBeaker@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    ·
    5 months ago

    This is clearly overseas customer service rep with a script. It happens every time I “chat with customer service” for any business at all. Or it’s an AI chat, which is equally possible.