Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions::Airline tried arguing virtual assistant was solely responsible for its own actions
That sounds fascinating, if you come across it again please send the link my way!
I’ve been trying tofind it since your comment and I just can’t place where I came across it! It was an opinion piece on some low rent looking leftist blog, so it’s hard to search for. I will keep looking though, because I’d like to find it again and I’ll share it when I do.