L4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 8 months agoKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comexternal-linkmessage-square54fedilinkarrow-up1149arrow-down14file-text
arrow-up1145arrow-down1external-linkKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comL4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 8 months agomessage-square54fedilinkfile-text
minus-squareiopq@lemmy.worldlinkfedilinkEnglisharrow-up6·8 months agoYou assume support agents don’t hallucinate
minus-square???@lemmy.worldlinkfedilinkEnglisharrow-up4·8 months ago🤣 yeah true I feel like customer service has been on a decline for the past 10 years or so. I owe it to being underpaid and treated badly as an employee. .
You assume support agents don’t hallucinate
🤣 yeah true
I feel like customer service has been on a decline for the past 10 years or so. I owe it to being underpaid and treated badly as an employee. .