Top-down bureaucracies are bad at adoption. That’s just obvious at this point. If you want to use a computer to fix this problem, you can’t simply automate the existing structure. You need to actually think about how you can use the computer to do something qualitatively and structurally different than what we’re currently doing, instead of the same basic thing but faster and with more data.

This is why I say that capitalism uses computers backwards. I even used online dating as an example when I wrote that almost a year ago. If you think within capitalism, and you incorporate yourself as a capitalist firm, even if you try to do good things, the structure of your solution will reflect that of your organization, and many of our problems simply don’t respond well to that.