

I also work in tech, and was what you’d call a low need customer.
The Xfinity service in my entire neighborhood would go down almost daily, and sometimes more than twice a day. On top of that, it would sometimes cut out just long enough to disconnect my remote shells, causing me to have to reauthenticate. It was horrible, my new (community) fiber is a huge improvement. I think it’s gone down once since having it installed almost two years ago.
If I took a shot for every time you’ve said “kits”, I’d be dead.