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Joined 1 year ago
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Cake day: June 15th, 2023

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  • I’m particularly concerned about companies who have effectively outsourced their tech support to Social Media.

    I am a Google Fi subscriber, and their customer support is so abysmal that a Google employee started up a “Reddit Request” system for Redditors to use to escalate support requests.

    When I quit Reddit in a huff over the APIcalypse, the main thing that led me to not delete my account was the notion that if I ever had issues with Fi, and didn’t have an active Reddit account with sufficient karma to be believed, my issue may never get enough attention to be fixed.





  • I can’t use the mobile app because my kid wants a cheeseburger happy meal and it’s impossible to order on the app. Try it! It won’t let you at all.

    Technically, cheeseburger happy meals are no longer on the menu because they’ve decided it has too many calories. If you go there and ask for one, of course, they will add a slice of cheese to a hamburger happy meal. But using the app to order one is a bridge too far, I guess.

    When it comes down to it, though, we shouldn’t eat that crap anyway.