They might want to level gate higher difficulty missions. You can pull your own weight not playing meta, I personally don’t play meta and do fine even on 8 and 9 difficulty. It is frustrating when a low level player uses inappropriate orbital/eagle strikes on targets which wastes time or does not know the general size of a strike causing friendly fire. I don’t mind that on lower levels, people got to learn somehow but it sucks when a level 13 eats up all your reinforcement budget then causes an extraction failure because they decided to throw out a danger close 120mm barrage causing the loss of that missions super samples.
The article stated it was an assisted care home. The wife had Parkinsons and the 82 year old man may have had medical conditions that needed care. A lot of those facilities charge medicare and take a portion of Social Security so it may not have cost them anything out of pocket. I don’t know the full story but it doesn’t sound like they were going to a shelter.