• CrowAirbrush@lemm.ee
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    1 year ago

    I’d give them a call: “i don’t mind these changes for 65% of the previous fee, unless you want me to cancel right here right now”.

    See if they are willing to compensate, if not just cancel and yarr matey.

    It’s just entertainment in the end, nothing we can’t live without or have loads of replacements available.

    • Smokeydope@lemmy.world
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      1 year ago

      You clearly haven’t met my parents, if they couldn’t get youtube or fox news they would go comatose on the spot

      • CrowAirbrush@lemm.ee
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        1 year ago

        They sound really dramatic and difficult to deal with (an assumption based on what i usually hear about people that are similar in preferences etc).

        If this is right, take care.

    • Quills@sh.itjust.works
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      1 year ago

      “Piracy is growing back!? How?? We had prattically killed it with our optimal services haven’t we??”

  • anton@feddit.nu
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    1 year ago

    I love the wording of “some features will change” and even “new features” when the only change is that features will be removed.

    • Wermhatswormhat@lemmy.world
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      1 year ago

      I was a long time pirate back in the day, and thinking of sailing once again. However all my old booty spots are gone. What is Jellyfin?

  • ZzyzxRoad@sh.itjust.works
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    1 year ago

    So right after I signed up at the beginning of this year, they switched from HBOMax to “Max.” I paid for a year in advance, and of course when I signed up there was nothing about them switching to a new brand. All of a sudden it was full of trash reality shows and ID Discovery true crime. I have no idea what possessed them to do that.

    Then once it switched over I stopped being able to stream any new HBO shows on mobile and customer service won’t refund me any amount. Not that I can even communicate with them effectively. It’s all “chat” with AI or people who have no idea what I’m saying. Half the shows still won’t play on mobile for me.

    TL;DR I paid for a year of HBO. They changed their selection a few months in. I lost mobile access to a bunch of their shows. And now I’m losing even more features before the year is up. That’s quite literally not what I paid for.

    How exactly is any of that legal? Genuine question. What about the Federal Trade Commission? Isn’t there fucking anybody regulating these corporations in the US?

    • CH3DD4R_G0B-L1N@sh.itjust.works
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      1 year ago

      If you paid for a service you were not rendered, presumably with a credit card, and attempted remediation with the company, hopefully in writing or recorded in some form, you can do a charge back with your credit card.

  • krolden@lemmy.ml
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    1 year ago

    It blows my mind that people actually pay for these services other than the release groups that rip them for me.

  • XEAL@lemm.ee
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    1 year ago

    Holy shit, shrinkflation on a streaming service

    Urge to kill rising…

  • johnk21@lemmy.world
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    1 year ago

    I gave up on this a few months back as I found better alternatives. To be honest, it was a bit expensive and I was looking for ways to save money each month. There are better alternatives out there which you can definitely consider and save money on it.