• NocturnalEngineer@lemmy.world
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    3 months ago

    The inquiry has already shown their method of data collection was flawed, the core systems had critical bugs compromising data integrity, and the processes for data validation were non-existant. Every time they audited a post master they were always basing it off the horizon reports.

    As far as I’m aware, they can’t even advise what happens to all the money they forced the post masters to “pay back”.

    They seems to have a shitty culture of treating the post masters like criminals unless proven innocent, and still believe they’re the victims of their own flawed software.